Shipping policy
Shipping & Delivery Policy
At Thistle & King, we take great care in packaging your purchases so they arrive safely and beautifully presented.
Delivery Charges
We offer nationwide delivery throughout South Africa.
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Standard delivery: R100 per order.
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FREE delivery: On orders over R1,500.
Delivery charges are calculated automatically at checkout.
Order Processing
We aim to prepare and dispatch orders as quickly as possible during our normal business days, excluding weekends and public holidays.
Once your order has been dispatched, we will provide tracking information where available.
Delivery Times
Delivery times depend on your location and the courier service. Estimated delivery times will be communicated where available.
Please note that delivery may take longer during busy periods, public holidays or due to circumstances beyond our control.
Delivery Addresses
Please ensure that your delivery address and contact details are correct when placing your order.
If you notice an error, contact us as soon as possible so we can try to assist before dispatch.
Damaged or Missing Parcels
If your order arrives damaged, incomplete or incorrect, please contact us promptly so that we can investigate and assist.
Contact Us
Thistle & King
2 Reitz Street
Robertson, 6705
South Africa
Email: hello@thistleandking.co.za